Key point of Effective
Business Communication With About Topics
Benefits Of Communication:
Communication has many benefits for the sender and the
receiver. Some of them are given below
Ø Information Sharing
Ø Problem Solving
Ø Control
Ø Influence
Ø Decision Making
Ø Group building
Ø Lifeblood of every organization
Ø A valuable job requirement
Ø Promotion
Ø Developing personality
General Principals of communication:
Ø Clarity
Ø Ability of the receiver
Ø Integrity
Ø Informality
Ø Recipient attention
Ø Consistency
Ø Adequacy
Ø Timelines
Ø Feedback
Ø Communication network
Verbal communication:
Ø Share Information Using speech
Ø Using words
Ø E.g saying “No” for the work that you don’t want to do.
Non-verbal Communication:
Ø Sharing Information without saying words
Ø Gestures
Ø Body language
Ø Facial expressions
Ø Silence
Ø Movements
Ø Unspoken words
Ø Spacing
Barriers To Communication:
Ø Language barriers
Ø Physical barriers
Ø Systematic barriers
Ø Attitudinal barriers
Ø Physiological barrier
Components Of Communication:
Communication has six (6) Components
Ø
Context
Ø Sender/Encoder
Ø
Message
Ø
Medium
Ø
Receiver/Decoder
Ø
Feedback
Forms of Communication:
Ø Verbal communication
Ø Non-verbal communication
Ø Media Communication
Ø Telecommunication
Ø Mass communication
Communication Skills:
Communication Skills are given below:
Ø
Interpersonal skills (Interpersonal Skills
are the skills we use when engaged in face-to-face communication with one or
more other people.)
Ø
Presentation skills (Although, for many of us, presentation skills
are used infrequently, there will probably be times in your life when you need
to present information to a group of people, either in a formal or informal
setting.)
Ø Writing skills
(Communication skills are not limited to direct interaction with
other people and the spoken word.)
Ø Personal
skills (Personal Skills are the skills that we use to maintain a
healthy body and mind they can enhance communication.)
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