Introduction To Communication

Friends Our Course outline of  Bs_IT (1st sem.) and we've to complete all. 

Course Outline Topics:

∞ Introduction To Communication
∞ Skills of Communication
∞ Impotrance andBEnefits of Effective Business Communication
∞ Components of Communication
∞ Concepts and Problems of Communication
∞ Forms of Communication
∞ Verbal And Non-Verbal Communication
∞ The General Principles of Communication
∞ Communication and the Globle Context
∞ Strategics  For Successfull Speaking
╚Project....
                 [Documentation And Presentation]

By Rana Sarmad : 

Chapter Number 1 (E.B.C by Herta A. Murphy)

INTRODUCTION

╩ What is communication?

╩ “just to convey the message”

╩ Process of Transmitting Message (A to B) & Receiving (B to A) Messages.

╩ Two way process for exchanging ideas oinformation.

EFFECTIVE COMMUNICATION:-
╩ If some one achieve the desired level of objective through communication , we can say that it is “effective communication”.

e.g.

If your communication get the proper respons from the receiver it means that you effectively conveyed the message.

HOW TO ACHIEVE EFFECTIVE
COMMUNICATION???

oAnalyze your purpose carefully Analyze communication background
oAnalyze your audience
▐ Consider audience‟s information needs
▐ Consider Audience's Technical Background
▐ Consider Audience's Cultural Background an Gender
▐ Consider Audience's Knowledge of the Subjec Encourage creative and Critical Thinking

▐Consider the possibility of communication failure
▐Expect audience resistance
▐Recognize communication constraints
▐Legal, social economic, psychological, institutional

2. IMPORTANCE & BENEFITS OF EFFECTIVE COMMUNICATION

1. ANCIENT HERITAGE FOR
COMMUNICATION PRINCIPLES
▐ East west, Rome, Greece oral communications
▐ To have full record/ permanent record messages began to be written
▐ Initially for Government
▐ Theorists then devised rules for written communications also ensuring that the info  shoul
▐move smoothly up & down

2. LIFEBLOOD OF EVERY ORGANIZATION

▐ Organization

group of people associated for business, political, professional, religious, social or other      purposes
▐ People interact and react for different purposes.

3. INTERNAL COMMUNICATION

▐ Downward
▐ Upward
▐ Horizontal
Downward Communication:
▐ Employees get from management
▐ Motivation/ more efficient
▐ Show benefits
▐ Produces more efficient employees

      Upward Communications:
▐Management gets from employees
▐ Nowadays frank comments are welcomed
▐ Managers also seek opinions from employees before
making important decisions
     Horizontal Communication:
▐ Peer to peer communication
▐ Continues throughout the day
▐ If effective produces positive results
Examples:
▐ Memos, Teleconferencing, Meetings, Letters

     EXTERNAL COMMUNICATION

▐With other companies

▐ Outside company

▐ Effect on reputation and success

▐ If effective can win many things to a company

Regarding public

▐ Social accountability

▐ Labor unions, groups, govt. org, political parties

▐ Make tactful appearances, speeches, reports

OVERALL COMMUNICATION COSTS

1. Time major

2. 29% 50 % in writing

3. Stationery, electricity

4. Implementing new technologies e.g. teleconferencing etc

5. Poor communications causes more cost in terms of time and money.